Contact Us

 At DESLOC, we’re committed to delivering more than just the best smart door lock. As a Climate Partner Certified company, our commitment extends to sustainable development and customer satisfaction in equal measure. Whether you need help with setup, troubleshooting, or are looking to collaborate with us, our support team is here to help. Your satisfaction is our priority.

Feel free to contact us using the details below.

Customer Service & Technical Support

Need help with installation or have questions about DESLOC smart locks? Contact our Customer Care Team anytime:

Email: support@desloc.com (24/7 support)

Emergency Hotline: +1 (888) 572 6136 (Mon–Fri, 9am–5pm EST)

Media & Partnership Inquiries

For press inquiries or collaboration opportunities related to DESLOC smart lock solutions, please reach out to:

Email: press@desloc.com 

Company Address

WORKSHOP 5 ON 7TH FLOOR

GR8 INNO TECH CENTRE

NO. 46 TSUN YIP STREET

KOWLOON, HONG KONG

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We look forward to hearing from you and helping you secure what matters most—with fast and reliable support for every smart lock we build.