G2 Smart Lock Gateway
Description
1. Wide Compatibility: Compatible with DESLOC smart locks and other locks that use the TT Lock App.
2. Smart Voice Control: Compatible with Alexa and Google Home for voice control.
3. Broad Coverage: 2.4G Wifi network is required for pairing. To ensure a stable connection between the G2 gateway and smart door lock, the distance should be within 10 ft, besides, your smartphone and the gateway must be connected to the same Wi-Fi network. G2 Gateway can be connected to an unlimited number of smart locks.
4. Remote Control: Control and monitor your home security anywhere, with real-time entry and exit alerts.
5. Customer Service: DESLOC offers an 1-year product warranty and a lifetime after-sales service. Contact us via hotline (Mon-Fri, 9am-5pm EST) or 24/7 email support.
Product Specification
G2 Gateway
Wi-Fi Bridge
5.63 x 3.03 x 1.26 inches
Plastic
Remote-Control DESLOC Smart Lock, Compatible with TT Lock APP, Compatible with Alexa, Google Home
1 x G2 Gateway, 1 x Instruction Manual, 1 x Type-C USB
Square
APP
Wi-Fi
0.26 pounds
1
Easy to Install, For Smart Lock, Fingerprint, Wi-Fi
No
No
30-day customer commitment
1-year product warranty
Lifetime after-sales service
FAQ
Email (support@desloc.com):
24/7 hours online
Emergency Hotline (+1 (888) 572 6136):
9:00AM to 5:00PM EST MON-FRI
Live-Chat: 8:00PM to 9:00AM PDT MON-FRI
What is the G2 Gateway?
The G2 Gateway is a device that pairs with a smart lock to allow for remote locking and unlocking features when you are away from home.
How to connect the G2 Gateway ?
1.Open the TTlock app and tap the menu icon, then select "Gateway".
2.Connect the Gateway to a power source using the included cable. Wait for the indicator light to flash red and blue.
3.When the indicator light is flashing, return to the app and tap the "+" button to add a new device. Select the G2(Wi-Fi) and follow the instructions to connect your Gateway and 2.4GHz Wi-Fi network
4.Once the Gateway is connected to your Wi-Fi, make sure to turn on the "Remote Unlock" setting for your smart lock in the app. This will allow you to control your lock remotely using the TT lock or virtual assistants like Alexa and Google Assistant.
Does the G2 gateway support 5 GHz Wi-Fi networks?
No, G2 Gateway only supports 802.11b/g/n (2.4 GHz) Wi-Fi networks.
What does the G2 gateway's indicator light signify?
Yes, G2 Gateway features two types of indicator lights.
Setup Mode: The red and blue lights are flashing alternately
Working Mode: The blue light is flashing
Network Failure: The red light is flashing
What should be the distance between the G2 gateway and the smart lock?
The distance should be within 16 feet.