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About DESLOC
DESLOC, a subsidiary of the popular DESMAN company founded in Asia in 2009, specializes in smart lock solutions.
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What to Do if a Key Breaks Inside the Lock?
Breaking a key inside the lock is a situation most of us have encountered at some point—especially on cold winter mornings or when rushing to get to work. Discovering that your key has snapped off...
Smart Homes: Unlocking a New Way of Living
Imagine a home where everything responds seamlessly to your commands. In the morning, your alarm clock goes off, the curtains gently open to let in the sunlight, and your coffee machine prepares a...
Safeguard Your Festive Moments This Christmas with Smart Locks
Christmas is here! The streets are alive with festive cheer, and the hustle of home preparations is in full swing—decorating the tree, stringing lights, organizing parties, and wrapping gifts. Ami...
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FAQ
Email (support@desloc.com):
24/7 hours online
Emergency Hotline:
+1 (888) 572 6136
Live-Chat: 8:00PM to 9:00AM PDT MON-FRI
Average time to reply: 24h
Who is DESLOC?
DESLOC's story begins with its parent company, DESMAN, one of the popular smart lock brands in Asia. Since it was founded in 2009, DESMAN has thrived in Asian markets, offering top-quality, high-security smart lock products. With a successful track record of over 16 years, DESMAN has built a loyal customer base of nearly 10,000,000 users in China, India, and Southeast Asia, with a consistently high level of customer satisfaction.
Why choose DESLOC?
- 100,000+ Switch Operations
- 100+ Customer Service Staff
- 200+ Patents
- 20+ Software Copyrights
- 4 Extreme Environment Test Stations
- International Brand Partnerships
（Panasonic, Hafele and GODREJ）
What is your warranty policy?
DESLOC guarantees the quality of our products and offers a 1-Year Limited Warranty for all items purchased directly from us or our authorized resellers. This warranty covers any defects in materials or workmanship that occur under regular use and conditions.
Average time to reply: 24h