DESLOC G2 Gateway-CA

𝐖𝐢𝐝𝐞 𝐂𝐨𝐦𝐩𝐚𝐭𝐢𝐛𝐢𝐥𝐢𝐭𝐲:  Compatible with DESLOC smart locks and other locks that use the TTLock App.

𝐒𝐦𝐚𝐫𝐭 𝐕𝐨𝐢𝐜𝐞 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Compatible with Alexa and Google Assistant for voice control.

𝐁𝐫𝐨𝐚𝐝 𝐂𝐨𝐯𝐞𝐫𝐚𝐠𝐞: 2.4G Wifi network is required for pairing. To ensure a stable connection between the G2 gateway and  smart door lock, the distance should be within 10 ft, besides, your smartphone and the gateway must be connected to the same Wi-Fi network. G2 Gateway can be connected to an unlimited number of smart locks.

𝐑𝐞𝐦𝐨𝐭𝐞 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: Control and monitor your home security anywhere, with real-time entry and exit alerts.

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: DESLOC offers a 12 months product warranty and a lifetime after-sales service. Contact us via hotline (Mon-Fri, 9am-5pm EST) or 24/7 email support.

 At DESLOC, we’re committed to delivering more than just the best smart door lock. As a Climate Partner Certified company, our commitment extends to sustainable development and customer satisfaction in equal measure. Whether you need help with setup, troubleshooting, or are looking to collaborate with us, our support team is here to help. Your satisfaction is our priority.

Feel free to contact us using the details below.

Customer Service & Technical Support

Need help with installation or have questions about DESLOC smart locks? Contact our Customer Care Team anytime:

Email: support@desloc.com (24/7 support)

Emergency Hotline: +1 (888) 572 6136 (Mon–Fri, 9am–5pm EST)

Media & Partnership Inquiries

Email: press@desloc.com 

Company Address

WORKSHOP 5 ON 7TH FLOOR

GR8 INNO TECH CENTRE

NO. 46 TSUN YIP STREET

KOWLOON, HONG KONG

Stay Connected

Follow us for smart door lock tips, feature updates, and exclusive offers on DESLOC smart door locks: 

Facebook | X (Twitter) | Instagram | Youtube | Tiktok | Linkedin

We look forward to hearing from you and helping you secure what matters most—with fast and reliable support for every smart lock we build.